At one of the ministry sites near Cusco, many of the children had worms. It is an easily cured problem with worm pills. Unfortunately, our medical team could only briefly solve the problem. After taking a worm pill, the children would rush to the water spigot to wash the pill’s bad taste out. But the water from the spigot contained the parasites which gave them worms in the first place.
The worm pills could never solve the problem until the root of the problem was taken care of first. Without clean water, the worm pills were useless.
Effective problem solving takes care of the root of the problem.
For example, a congregation that resists change for tradition’s sake, does not need persuasion as for why change is necessary. What they need is a mindset shift from a selfish, inward focus to a selfless, missional focus.
Or when your children’s ministry check-in process is creating long lines, do not corral the parents with stanchions if what you really need is to simplify the check-in system.
If volunteers are not performing well, you probably do not need better volunteers. You probably need better leadership.
If you don’t take care of the root of the problem, you will always have problems to solve.
- What are your tips for problem solving?