The Christian Science Monitor posted an interesting article on Monday about why emails are so easily misunderstood. In essence, it comes down to three main reasons:
- Email lacks cues like facial expression and tone of voice.
- Instantaneous communication creates an urgency that pressures emailers to think and write quickly, which can lead to carelessness.
- The inability to develop personal rapport over e-mail makes relationships fragile in the face of conflict.
Obviously, miscommunication can lead to an endless amount of problems, which is why it is extremely important that ministers are careful in choosing their words when writing an email. Strive to clearly communicate but also be mindful that your words will not be misinterpreted as a negative or sarcastic tone.
Special thanks to Lifehacker for highlighting the article.
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Nothing in the world is permanent, and we’re foolish when we ask anything to last, but surely we’re still more foolish not to take delight in it while we have it. If change is of the essence of existence one would have thought it only sensible to make it the premise of our philosophy.